Frequently Asked Questions
Everything you need to know about your David Bowie Official Store order.
How long will it take for my order to ship?
Standard domestic orders typically process within 3-5 business days. Once shipped, you will receive a tracking number via email to monitor your delivery status.
Do you offer international shipping?
Yes, we ship David Bowie official merchandise worldwide. Please note that international orders may be subject to customs duties and taxes depending on your country's regulations.
What is your return policy for apparel and vinyl?
We accept returns on unworn apparel and unopened vinyl within 30 days of delivery. Please ensure items are in their original packaging to qualify for a full refund.
How can I track my order?
Once your order has been dispatched, a shipping confirmation email containing your tracking link will be sent to the email address provided at checkout.
Are these products officially licensed?
Yes, every item in our store is 100% officially licensed David Bowie merchandise, curated and approved by the David Bowie Archive.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.